Berkeley Lab Conflict Resolution Services Program

Welcome

The Berkeley Lab Conflict Resolution Services Program was created in 2018 to support the prompt and productive resolution of any problems relating to the workplace.

The Laboratory envisions a healthy organizational culture that fosters trust and respect. We want employees to have the confidence to raise any issue, concern, or conflict and know that it will be respectfully received and responsibly dealt with at the lowest level possible through direct communication and collaboration.

When it comes to workplace problems and conflict, the Laboratory supports productive engagement to ensure all voices are actually heard and that conflict is experienced as an opportunity for learning, growth and enhanced creativity.

On this web site you will find information about our services, helpful resources and how you can get started.

Our Services

At any time, but especially after making efforts to communicate directly and to collaborate, any Laboratory employee may approach the Program for support.

Based on a short assessment of the situation the Program will offer one or a combination of the following services:

  • Mediation
  • Facilitated Conversation
  • Conflict Coaching
  • Resource Referral
  • Looking Into

How to get started

Any employee can contact the Program at any point in time about a concern, a dissatisfaction, a problem, a disagreement or a complaint about an issue, interaction, process, policy, decision or treatment.

You can contact the Program in any of the following ways:

Confidentiality and Privacy

All our interactions and communications with participants in this Program will be private and confidential, subject to other applicable policies and laws.

The Program is not a reporting office for concerns that are the subject of California or federal laws or the Laboratory’s policies on discrimination or harassment.